Quote marks in definitions not marked as deleted in PDF with Tracked Changes

Issue description

If you have a Definition element, and you use Track Changes and delete it, then you render a PDF, the quote marks marking the defined term are not marked as deleted. This is despite the quote marks appearing to be marked up as deleted in the Editor view.

Please note that the quote marks will not still be there if you ‘accept’ the deletion.

Workaround

There is a workaround for this issue but it involves editing the XML of the document, so we would not advocate using it unless the problem is genuinely business critical.

We recommend duplicating your document before editing the XML, so that if something goes wrong you have an backup copy.

To remedy this issue:

1. (If you have already deleted the Definition:) Reject the deletion so the Definition is not marked as deleted

2. Place your cursor in the Definition

3. Documents > Edit as XML

4. Find the XML of the Definition (hint: hold Shift and press an arrow key on your keyboard to show where your cursor is)

5. Find the attributes ukl:endQuote="”" ukl:startQuote="“" before the defined term, contained within the <def […] > tag (see 1. “Before” below)

6. Copy the “ from ukl:startQuote="“" and paste it before <def […] >

7. Copy the ” from ukl:endQuote="”" and paste it just after </def> (i.e. the closing tag)

8. Delete the attributes ukl:endQuote="”" ukl:startQuote="“" (see 2. “After” below)

9. Click Switch to Author mode to return to the Editor

10. With Track Changes activated, delete the Definition by selecting Definition in the breadcrumb and pressing backspace

11. Generate a PDF to check that the quote marks are marked up as deleted (see 3. PDF below)

See the screenshots below for an example:

1. “Before”:

2. “After”:

3. PDF